Having audio problems on your Android smartphone? Did the music stop playing? Notifications stop sounding? Did the ringer stop working? No audio on your games or applications? When someone calls you on your android phone can they hear you but you can’t hear them? You might just be having problems with the speakers on your phone.
This article will guide you through the process of testing both the loud speaker, which produces the sound for your ringer, music, games, alarm clock, etc. As well as how to test the internal speaker which is what you hold up to your ear to hear people during a conversation. This test can help to determine whether the issue on your phone is software related or a problem with the speaker itself which of course will help in resolving the issue correctly.
Important Tip: This tutorial is performed using the Samsung Galaxy S 4 Android smartphone and the steps used in this guide will be the same process used for most other Android smartphones but if you have an HTC phone then the process is going to be a little different. If you have an HTC Android smartphone or these directions don’t seem to work for your particular Android phone then I suggest reading How to test the speakers on an HTC Android smartphone. Otherwise read on and enjoy the article.
How to check the loud speaker on an Android smartphone
The best way to check the loud speaker on an Android phone is to access the phones Device Diagnostic Tool and chose to test the speaker.
Home key > Phone > *#7353# > Speaker
Update: The testing code for Samsung smartphones has been changed to *#0*# and is entered through the keypad the same way as shown below and should open a full diagnostic tool. “SPEAKER” will test the loud speaker and “RECEIVER” will test the internal speaker.
Detailed Instructions with Pictures:
Go to the home screen, the screen that you see when you first turn on your phone.
Tap the Phone icon.
Type in *#7353# into the dialer as though you are dialing a phone number.
You will be presented with a list of options.
Don’t get startled and drop your phone on accident! Loud and arguably annoying music should start to play from your phone when you tap on the Speaker option.
Once you tap on Speaker, music should start to play. You can tap on Speaker again to silence the music.
And that’s how you can test the loud speaker on your Android smartphone.
How to test the internal speaker on an Android phone
Home key > Phone > *#7353# > Melody
Detailed Instructions with Pictures:
This is the same process as testing the loud speaker.
The only difference is that instead of selecting the Speaker option, you will select the Melody option.
Music should start to play from the earpiece on the phone and allow you to see if the speaker that you hold up to your ear to talk with people is working properly as well.
Pass or Fail
Sound test works and audio plays
If the sound works and the phone passes the tests then you will know 100% that there is no problem with the speakers on your phone and that the phones hardware is working just fine. No replacement or repair necessary and this will help you narrow down the issue quite a bit.
For example, if the phone has problems playing music but the loud speaker is working properly then it might be the song itself that is not working correctly. Or the source that you got the music from might not be compatible with the music player on the phone. Or the music player itself is malfunctioning and needs to be updated or replaced. If the phone passes the audio test it means that the speakers on the phone are working properly and the fault lies with either a bad file or a software related issue, both of which are easily fixable.
No sound or audio when running the test
So the audio test passes and plays on one speaker but not the other. This indicates that one of your speakers has broken or malfunctioned and will need to be replaced to play sound again. Speakers, like a phones display, can be repaired by the owner of the phone without too much difficulty, but if your phone is less than a year old and has no signs of physical or liquid damage then your phone is still covered under the manufactures warranty and can often be replaced or repaired for FREE. And free is always in my price range. If you’re interested in the warranty route then you might be interested in reading How to file a warranty claim on a mobile phone.
That’s how you test the speakers on an Android phone
That’s all there is to testing the speakers on your phone. As you might have noticed the Device Diagnostic Tool can be used to check many of the features and functions on an Android phone, and now that you know how to use it you have one more troubleshooting tool in your belt.
The Device Diagnostic Tool is by far my favorite tool when troubleshooting common issues on phones but if you are interested in other codes that can be used on your phone then you might be interested in these other Useful and Interesting Star Codes for Smartphones.
I hope that this article was informative and helped you to pinpoint the cause of the audio problems on your phone. If you’re still having issues with your loud speaker then I suggest reading How to fix a phone when its alarm, ringer, and music won’t work. If you’re having issues with your internal speaker which can be one of the most annoying issues you can have concerning audio problems on an Android phone then I suggest reading How to fix a phones internal speaker.
Otherwise I hope that you enjoyed the article, if you did like the article then don’t hesitate to let me know by pressing the Facebook Like button or Google + button below, and if you have any questions or would like to simply leave a friendly remark then don’t hesitate to post a comment below.
Thanks for reading and have a wonderful day.